Journal of Tourism & Hospitality
Open Access

Abstract

A Review on University Students' Perception to Online Class Delivery Methods during the COVID-19 Pandemic

Jeong-Ja Choi, Charles Arthur Robb*, Mazalan Mifli and Zaliha Zainuddin

The main aim of this review is to further elucidate how COVID-19 has impacted educational class delivery methods at the university level. To evaluate this issue further, focus group interviews were conducted with students at universities in two countries (South Korea and Malaysia); measuring characteristics related to universities moving towards online and blended learning during this pandemic period. Student focus groups allowed the study to concentrate on several key areas for analysis, including: (1) assessment of student satisfaction level with learning under COVID-19, (2) success of the delivery method, and (3) the quality of the online learning programs. Results suggest that online learning success requires a mix of blended education to bolster learning. Results also advocate for greater communication between lecturers and students as a fundamental factor for success in all class category.

Published Date: 2021-12-13; Received Date: 2021-11-22