Global Journal of Commerce & Management Perspective
Open Access

Abstract

Adoption and Use of E-Technologies in Selected Commercial Banks in Uganda

Conrad M. Mubaraka, Zacharia Uba and Gokyalya Salome

This reports the findings of the study issues concerning the adoption and use of e-technologies in selected commercial banks in Uganda. This study investigates the use of e-technologies services and research framework is based on adoption and usefulness of e-technologies to banks in Uganda. This theory survey was conducted to gather the data on adoption and use of e-technologies. Using a cross sectional survey design, the researchers found that much as most Etechnologies are in place in these banks, there is still low level of adoption due to low levels of IT exposure by both bank staff and customers. The researchers thus recommend that several on the job training sessions be organized for staff and go extra mile to train customers as well.