Journal of Hotel and Business Management
Open Access

Abstract

Determinants of Vulnerability of the Hotel Facilities Towards Insecurity by Star Rating: A Comparative Study between Nairobi and Mombasa Counties, Kenya

Vincent Nyamari Maranga*

Despite tourism’s significant growth over the last five years, the sector continues to face a number of challenges which need to be addressed in order for the sector to attain its full potential and thus contribute effectively to the country’s development goals as envisaged in Vision 2030. Consequently, the hotel industry in Kenya continues to deal with the negative effects of travel advisories (WTTC, 2011). These advisories have heightened safety and security issues in the minds of both international and local travelers globally. Therefore, the purpose of this study was to examine the effects of insecurity on performance of the hotels. The study was guided by the following specific objective: to determine the indicators of vulnerability of the hotel facilities towards insecurity; the study employed both quantitative and qualitative methods of data collection.

Published Date: 2021-04-21; Received Date: 2021-04-01