Global Journal of Commerce & Management Perspective
Open Access

Abstract

Impact of Emotional Intelligence on Stress Management: Study of Schools with Banks in Jaffna District

Logendran Mayuran

Emotional intelligence has a significant effect on their stress and their ability to manage that perceived stress. A greater knowledge of EI and its effect can be beneficial for practicing leaders and decision makers. This study explores the association between EI abilities and stress management in the school and Bank in Jaffna district. Specially, it was undertaken to determine whether selected EI abilities are potential determinants of stress management. Surveys were distributed to 14 schools and 17 banks. The self-administrated questionnaire was selected as a mode of data collection. Correlation and regression analysis were utilized to analyze the data. The stress management amongst school teachers and bank staff was found to be moderate in this study and a moderate positive relationship was found between EI and stress management of school teachers. Emotional recognition and expression, understanding others emotions, emotions direct cognitive and emotional control were identified as significant determinants of stress management of school teachers and weak positive relationship was found between EI and stress management of bank staff. Understanding others emotions, emotions direct cognition and emotional control were significant determinants of stress management of bank staffs.