Global Journal of Commerce & Management Perspective
Open Access

Abstract

Information Technology and Humanitarian Emergency Response Management in Wfp Uganda: A Behavioral Perspective

Conrad M. Mubaraka, Richard Abaliseka Kalulu and Mamman Jibia Salisu

As an emergency response system cannot be mentioned without support from Information and Communication Technologies (ICT), this study evaluated the contribution of IT in emergency response management in WFP Uganda, IT literacy among staff, the demographic characteristics, relationship and infrastructure in terms of ease use and benefits. A questionnaire with open-ended questions was used to collect data from staffs. This thesis describes the usage and level of IT literacy among staffs in emergency response management in WFP, as being one of the big four international humanitarian agency. Staffs trust COMPAS and its ability to track information in order to respond and save communities in need, while time aspect and information sharing remains a key element to the efficiency of operations. There is also a need for training to improve the use and interagency cooperation to utilize the available information and communications technologies more effectively in order to enhance rapid response capacity as well as facilitate the professionalization of global IT standards within the humanitarian community and its advancement.