Journal of Tourism & Hospitality
Open Access

Abstract

The Effect of Job Embeddedness on Turnover Intentions, Work Engagement, and Job Performance

Masood Khan, Sidra Aziz, Bilal Afsar and Ayesha Latif

Job embeddedness is a construct that describes the manner in which employees can be enmeshed in their jobs. This study examined the mediating effect of trust in supervisor on the influence of job embeddedness on turnover intentions, work engagement, and job performance of hotel employees. A cross-sectional, descriptive study design was conducted with 427 hotel employees who had worked for more than 6 months in nine three-star hotels in Pakistan. A self-report questionnaire was used for data collection. Results showed that trust in supervisor mediated the effect of job embeddedness on turnover intentions, work engagement, and job performance. Theoretical and practical implications of these findings are discussed at the end.