Journal of Ergonomics
Open Access

Hammer MJ

Publications

• Research Article
  An Ergonomic Comparison of Data Entry Work Using a Keyboard vs.Touch Screen Input Device While Standing and Sitting
  Author(s): Davis KG, Hammer MJ, Kotowski SE and Bhattacharya A Davis KG, Hammer MJ, Kotowski SE and Bhattacharya A
  
  Data entry is a common practice in many facilities throughout the world today. Data entry employees are required to sit at a computer, communicate on the phone, and enter data into the computer through keyboard and mouse clicks for long periods of time. The study objective was to evaluate the postures and discomfort experienced when utilizing a keyboard or a touch screen for processing call center data while in seated and standing positions. Twenty subjects completed simulated food order entry where body postures were measured by a motion capture system and body discomfort and usability were measured by questionnaire. Overall, the results indicated that two conditions resulted in more neutral postures, lower joint velocities, and lowest discomfort in the upper extremities compared to traditional keyboard condition. The best conditions were angled touch screen input device when seated .. View More»
  DOI: 10.4172/2165-7556.S4-007

  Abstract PDF

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