Journal of Tourism & Hospitality
Open Access
ISSN: 2167-0269
+44 1300 500008
ISSN: 2167-0269
+44 1300 500008
Li Zhi-Wei
Institute of Tourism Management,
Kaohsiung
People's Republic of China
Research Article
Establishing Tour Guide Work Safety and Risk Management Indicators System
Author(s): Chang Te-Yi, Shen Ching-Cheng and Li Zhi-WeiChang Te-Yi, Shen Ching-Cheng and Li Zhi-Wei
guide is an important part of tourism activities. In this study, senior tour guides, tour guide management supervisors and university tourism management teachers are the subjects of investigation, using literature analysis, in-depth interviews and Delphi research methods. To construct the tour guide work safety and risk management indicator system. The results show that the work safety and risk management indicator system of tour guide leader is divided into three layers, the first layer is the target layer, that is, the ultimate goal of work safety and risk management of tour guide; The second layer is composed of financial risk, personal risk, work risk, service tourist risk, Social psychosocial risk, natural disaster risk, career risk and family support risk. The third layer is the indicator attribute layer, which is composed of 34 items. The results show that work risk and career .. View More»
DOI:
10.4172/2167-0269.1000352