Journal of Tourism & Hospitality
Open Access
ISSN: 2167-0269
+44 1300 500008
ISSN: 2167-0269
+44 1300 500008
Yun Kit Ip
China
Research Article
Do Single and Married Females Have the Same Standard of Work–Family Balance? Case Study of Frontline Employees in Macau
Author(s): Grace Chan Suk Ha, Yun Kit Ip, Fei Fei Lin and Hong Zhi ZhuoGrace Chan Suk Ha, Yun Kit Ip, Fei Fei Lin and Hong Zhi Zhuo
A high-quality work–family balance (WFB) can enhance job satisfaction and superior task performance, as well as reduce absenteeism and turnover rate, thereby enabling organisations to improve the effectiveness and commitment of their employees. This research investigates the features of quality WFB for female employees in a casino hotel in Macau. Many female employees continue to face the double burden of their careers and families. Long working hours, shift duties, demanding customers and stressful environment have become neglected phenomena in the casino business and could lead to an unbalanced WFB. Female employees experience disappointments and frustrations when work prevents them from providing care to their families. Previous studies have determined that male employees have better WFB than female employees. In particular, male employees know how to deal with their emotions.. View More»
DOI:
10.4172/2167-0269.1000356