Journal of Tourism & Hospitality
Open Access

Department of Hospitality Services, Sanskriti University, Chhata, Mathura, Uttar Pradesh, India

Publications

• Research Article   
  Digital Food Service Application: It?s Influence and Challenges Faced by Consumers
  Author(s): Atin Das*, Balla Ushasri and Umesh Sharma
  
  Due to busy working schedule people had no time to spend for food preparation and the reason consumers get attracted towards food delivery industry. Consumers demonstrate their determination by using technology but due to some inconvenience caused a gap has been created. For this reason, this study had been conducted to understand while used digital food service applications what challenges faced by consumer although they were so much influenced. The sample group for this study, which aimed to identify the challenges faced while obtaining food by using application technology, was made up of 160 consumers. The consumers chosen by snowball sampling method to locate specific groups of people. Quantitative approached had been adopted and questionnaires had been circulated in Kolkata area. The collected data were then analyzed and percentile methods were also enacted t.. View More»
  DOI: 10.35248/2167-0269.22.11.492

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