ISSN: 2167-0269
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Lubin School of Business, Pace University, New York, USA
Claudia G. Green works in the Department of Tourism and Management and Claudia G. Green is from Pace University. The Pace University University in USA country. One of their best scientific contributions is Tourism Visitors, Heritage tourism
Research Article
Understanding the Visitor Experience: A Focus on Angkor Temples of Cambodia
Author(s): Claudia G. Green*, Earleen Gonzales, Dylan Sawyer, Erica Beige Smith, Andresious Cypriano and Massiel Ubillus Rivera
Due to the global increase in tourism, many destinations are receiving higher than expected visitors with a concomitant
deterioration in the quality of visitors’ experience. This is particularly true at many World Heritage Sites around the world
including Barcelona, Venice, Macchu Picchu and Angkor Wat. The purpose of this study is to assess the needs of visitors to
assure a more quality experience at the largest archeological UNESCO site, Angkor Temples of Cambodia..
With this in mind, our collaborative team of Pace University Faculty and Students and the members of the Authority for the
Protection of the Site and Management of the Region of Angkor (APSARA) interviewed over 300 visitors in the City of Siem
Reap and in the temples of Angkor. The results of the study show that a large majority of the visitors would recommend a visit
to the temples of An.. View More»