Journal of Tourism & Hospitality
Open Access

Department of Hospitality Management, Taylor’s University, Subang Jaya, Malaysia

Biography

Department of Hospitality Management, Taylor’s University, Subang Jaya, Malaysia settle the relationship between five dimensions of service quality model and customer satisfaction  I have PhD in Technology Management (Environment option) Taylor’s University, Subang Jaya, Malaysia

Publications

• Short Communication   
  Under Covid-19, Challenges and Opportunities for Hospitality and Tourism Industry of China
  Author(s): Jiatong Nan*
  
  In the early of 2020, an epidemic suddenly changed China even the whole world, restaurants and hotels nearly shut down all of the business. All businesses are losing profits, particular in hospitality and tourism industry. Confronted with such situation, what they should do and is there any opportunity waiting them? For data collection, secondary data has been collected through extensive literature reviews. The statistical data from the renowned and authentic data sources have been collected to understand the impact of Covid-10 on hospitality and tourism industry. Compared with SARS in 2008, qualitative method is applied in this paper which discusses about the current challenges by Covid-19 and future business opportunities, which could be defined as post-epidemic trends... View More»
  

  Abstract PDF