ISSN: 2319-7285
+44 1300 500008
Department of Economics, Universidade Eduardo Mondlane, Maputo, Mozambique
Review Article
Actions for People Strategic Management to Improve Service Delivery to the Public in the Municipal Council of Xai-Xai City Mozambique
Author(s): Zilpa David Muhate, Albino Simione, Alfeu Vilanculos, Julio Macuacua and Filipe Mahaluca*
The present research aims to analyze the actions of strategic people management in providing service to the public in
the municipal council of Xai-Xai city. To carry out this research, the qualitative, applied and exploratory methodology
was employed, which operationalized the documentary analysis. The procedures of the monitoring of the employees,
in the exercise of their activities allow the investment of the competencies for an effective integration in the
operational dynamics of the computer tools for the support to the learning of the employees, especially to the
management of the work teams in different departments of control. The importance of strategic management for the
improvement of public service is characterized by the investment of organizational skills for the mastery of
departmental areas and for the modernization of the practices of public service.. View More»
DOI:
10.35248/2319-7285.23.12.031