Journal of Tourism & Hospitality

Journal of Tourism & Hospitality
Open Access

ISSN: 2167-0269

+44 1300 500008

Keith H Mandabach

Department of Hotel, Restaurant and Tourism Management, New Mexico State University, USA

Biography

Department of Hotel, Restaurant and Tourism Management New Mexico State University, USA Specific areas reported include the impact of POS technology systems on customer service transactions, manager work routines Using survey methodology, this exploratory study compares chain and independent restaurant manager

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