Journal of Tourism & Hospitality
Open Access
ISSN: 2167-0269
+44 1300 500008
ISSN: 2167-0269
+44 1300 500008
Tourism Department, Ionian University, Greece
Nikos Varotsis has been an adult educator for twenty consecutive years. He is a graduate of the Department of Business Administration and Management of the Athens University of Economics and Business (ASOEE) and holds a second degree in Accounting from the School of Management and Economics of the University of Patras. He completed his postgraduate studies at Open University (UK), obtaining a postgraduate degree (MSc) (M: MT) in Manufacturing, Management and Technology.
Review Article
Quality Standards in Hospitality Industry: Ionian Region
Author(s): Nikolaos Varotsis*
The paper demonstrates the lack of implementation of quality standards in hospitality industry in Ionian Region. Hospitality industry in our days is one of the important parts of the global economic revenue dominated by high competition. The tourist market demands for better quality services while European regulation promotes the conformance of enterprises to a standard series of facilities. The research is primarily concerned with the need for the hospitality enterprises in Ionian region of Greece to adjust in a continuous competitive tourist environment and examines the representation of knowledge, implementation and conclusion from practice, during the certification procedure of a quality system. The information on the advantages of quality standards is the new challenge as presented in this project. This research showed that the vice majority of hotels ignore the existence of qual.. View More»