ISSN: 2167-0269
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Department of Physics, Calabria, Italy
Università della Calabria Università della Calabria · Department of Physics, Dipartimento di Fisica, Cubo 17B, Università della Calabria, 87036, Arcavacata di Rende, CS, Italy, Modeling and Simulation, Numerical Modeling, Mathematical Programming, Computational Simulation
Research Article
Industry 4.0 Technologies in Tourism Education
Author(s): Francesca Bertacchini, Lorella Gabriele, Pietro Pantano, Tullio Romita and Eleonora Bilotta*
In this paper, we present a brief on the Industry 4.0 framework and the importance of these technologies for the
tourism sector, motivating the reasons why it is crucial to transfer the theoretical, methodological and practical
framework of the Fourth Industrial Revolution into tourism education paths.
We then present the main topics developed and the critical skills that according to our educational experimentation
have been chosen, mostly related to the analysis of textual and image big data on tourists' behaviour.
Data were taken from social media and processed with Artificial Intelligence tools, such as Machine Learning and
Big Data algorithms, capable to provide a better understanding of tourists' behaviour. The acquired skills and
the results of the processes on tourists' behaviour data were then used by the students to create a communication
p.. View More»
DOI:
10.35248/2167-0269.21.s1.006