ISSN: 2167-0269
+44 1300 500008
Department of Tourism, Sanskriti University, Chhata, Mathura, Uttar Pradesh, India
Research Article
Digital Food Service Application: It?s Influence and Challenges Faced by Consumers
Author(s): Atin Das*, Balla Ushasri and Umesh Sharma
Due to busy working schedule people had no time to spend for food preparation and the reason consumers get
attracted towards food delivery industry. Consumers demonstrate their determination by using technology but due to
some inconvenience caused a gap has been created. For this reason, this study had been conducted to understand
while used digital food service applications what challenges faced by consumer although they were so much
influenced. The sample group for this study, which aimed to identify the challenges faced while obtaining food by
using application technology, was made up of 160 consumers. The consumers chosen by snowball sampling method
to locate specific groups of people. Quantitative approached had been adopted and questionnaires had been
circulated in Kolkata area. The collected data were then analyzed and percentile methods were also enacted t.. View More»
DOI:
10.35248/2167-0269.22.11.492