Journal of Hotel and Business Management
Open Access

Mukhles Al-Ababneh

Biography

Dr. Mukhles Al-Ababneh is an Assistant Professor of Management Studies\International Hospitality Management in the Department of Hotel and Tourism Management at Al-Hussein Bin Talal University, Jordan where he has been a faculty member since 2012. His research interests lie in the area of Management Studies, Tourism Studies, and Hospitality Studies, with a focus on improving service quality. In recent years, he has focused on TQM, Quality Management, Service Quality, Leadership Styles, Job Satisfaction, Customer Satisfaction, Innovation, Creativity, Service Recovery, Empowerment, and Work Environment. He has collaborated actively with other researchers. Dr. Al-Ababneh worked as a lecturer in the Department of Hotel and Tourism Management at Al-Hussein Bin Talal University, in 2007 and 2008 respectively. Then, he worked as the Head of the Department of Hotel and Tourism Management at Al-Hussein Bin Talal University from 2012-2015. He also worked as Vice Dean of Petra College for Tourism and Archaeology at Al-Hussein Bin Talal University from 2015-2016. Dr. Al-Ababneh has served on several conference and workshop program committees. He has served on the development of study plans and curriculum for Tourism and Hospitality Programs at the University. He currently serves as a member of the editorial and reviewer boards for several international journals in Management, Tourism and Hospitality. Dr. Al-Ababneh has published several scientific researches, which are valuable and important to the tourism and hospitality industr

Research Interest

Hospitality Management