Journal of Hotel and Business Management
Open Access

Hotel Management

Journal of Hotel & Business Management aims to be a top journal of management that covers a range of information, in the form of research articles, case studies, surveys, etc that help in better management and advancement of hotel management services to clients. One of the key aspect, house-keeping is a very essential factor that reflects the way rooms are kept and maintained to attract potential customers. House-keeping is a main factor that determines the standard and reputation of the hotel. Some of the sub-departments of house-keeping include laundry, dry cleaning, shoe-polishing and fabric ironing. House-keeping is managed by a House-keeping manager and his duties include: supervising housekeepers, monitor supplies, investigate complaints and make recommendations. While supervising housekeepers, the housekeeping manager has to ensure the quality of the work to maintain the standards of the hotel, re-ordering rooms, conduct periodical cleaning and maintenance of hallways, corridors, lobbies, etc and to ensure guest satisfaction in terms of cleanliness and hygiene. The stocking of supplies and re-stocking finished supplies, efficient utilization without wastage. Since the housekeeping manager is the only person who has close interaction with the guests and receives their suggestions and complaints first hand, he is an important employee who give suggestions for the improvement and betterment of the enterprise. The top journals are peer reviewed scholarly journals. These provide high quality